TERMS AND CONDITIONS
Thank you for your interest in our products! Here is a simple breakdown of our terms and conditions, By browsing this website, you agree to the terms of this policy.
Please review our size chart to ensure you are purchasing the right size for you. If you need support finding the right size you can send us an email.
Any additional questions? drop us a line. We look forward to hearing from you.
In all cases listed below, please wait until we've issued you with an exchange authorization. To obtain a exchange authorization please send us an email at alt.research@outlook.com and include your order number.
You must include the return authorization number on the outside of the box. Please package the items carefully so they don't get lost or damaged in transit! We don't guarantee we'll receive the return, so if it's valuable please consider sending it with a tracked and insured service.
RETURN AND EXCHANGE POLICY
Exchanges are honored up to 14 days following delivery. If 14 days have passed since your purchase was delivered, unfortunately we cannot offer you a refund or exchange.
To be eligible for an exchange, your items must be unworn and in the same condition that you received them. They must also be in the original packaging.
If you would like to exchange your item, send us an email. If your exchange request is approved and that product is available you will be given instructions to ship the items to our office.
In the case the desired item is no longer available you will be given a store credit.
You will be responsible for shipping the item back, and the original shipping costs will not be credited.
For the time being we do not accept returns.
If your item is damaged or defective upon arrival please send us an email we will offer you an exchange for the same item or a store credit if the item is no longer available.
Please do not ship us anything without first contacting us to get a return authorization number.
Thank you for your interest in our products! Here is a simple breakdown of our terms and conditions, By browsing this website, you agree to the terms of this policy.
Please review our size chart to ensure you are purchasing the right size for you. If you need support finding the right size you can send us an email.
Any additional questions? drop us a line. We look forward to hearing from you.
In all cases listed below, please wait until we've issued you with an exchange authorization. To obtain a exchange authorization please send us an email at alt.research@outlook.com and include your order number.
You must include the return authorization number on the outside of the box. Please package the items carefully so they don't get lost or damaged in transit! We don't guarantee we'll receive the return, so if it's valuable please consider sending it with a tracked and insured service.
RETURN AND EXCHANGE POLICY
Exchanges are honored up to 14 days following delivery. If 14 days have passed since your purchase was delivered, unfortunately we cannot offer you a refund or exchange.
To be eligible for an exchange, your items must be unworn and in the same condition that you received them. They must also be in the original packaging.
If you would like to exchange your item, send us an email. If your exchange request is approved and that product is available you will be given instructions to ship the items to our office.
In the case the desired item is no longer available you will be given a store credit.
You will be responsible for shipping the item back, and the original shipping costs will not be credited.
For the time being we do not accept returns.
If your item is damaged or defective upon arrival please send us an email we will offer you an exchange for the same item or a store credit if the item is no longer available.
Please do not ship us anything without first contacting us to get a return authorization number.